Comfortmaker
ICP badge (Carrier company) — the same platform family as Heil, Tempstar, Day & Night and Arcoaire.
The family: Carrier, Bryant and Payne, plus the ICP badge set — Heil, Tempstar, Day & Night, Comfortmaker, Arcoaire, KeepRite. Shared platforms, different distribution.
Same family: Carrier, Bryant, Payne, Heil, Tempstar, Day & Night, Arcoaire, KeepRite
What they make
Split system A/C (straight cool)
Covered in the simulatorOutdoor condenser plus an indoor furnace-and-coil or air handler — the most common machine in single-family homes and garden-style multi-family.
The whole sim is built on this machine: every wing of the board and the guided no-cool flow apply directly.
Start a guided call →Practice: whole system dead →Practice: outdoor unit dead →Practice: runs but won’t cool →Practice: no air inside →Practice: acting possessed →Practice: blows fuses →Practice: gauges on →Practice: wrong part, wrong size →A2L start-up guide →
Heat pump (split)
Lessons carry overA split system that also heats: one reversing valve decides which coil condenses. Everything a straight-cool split has, plus the O (or, on some brands, B) circuit and defrost.
The HEAT PUMP wing of the board works the reversing valve; the guided flow routes heat pumps to escalation until its playbook ships. The electrical side transfers one-for-one.
Open in the Copilot (reference) →Practice: heat pump →Practice: whole system dead →Practice: outdoor unit dead →Practice: runs but won’t cool →Practice: no air inside →Practice: acting possessed →Practice: blows fuses →Practice: gauges on →Practice: wrong part, wrong size →A2L start-up guide →
Gas furnace
Covered in the simulatorThe indoor half of most split systems outside the Sun Belt: burners and heat exchanger below, the A-coil above, the 24V control system inside.
The control side — door switch, transformer, board, blower, low-voltage fuse — is fully modeled as the sim’s indoor cabinet, and the guided flow applies on cooling complaints. Combustion-side diagnostics are on the roadmap.
Start a guided call →Practice: whole system dead →Practice: no air inside →Practice: acting possessed →Practice: blows fuses →
Air handler / fan coil
Covered in the simulatorThe all-electric indoor cabinet: blower, coil, and controls. In multi-family it hides in closets and mechanical rooms; hydronic fan-coil versions swap the coil’s refrigerant for water.
Modeled as the sim’s indoor unit: control power, blower circuits, condensate float, coil airflow. Hydronic (water-coil) versions add loop diagnosis the sim doesn’t model yet.
Start a guided call →Practice: whole system dead →Practice: no air inside →Practice: runs but won’t cool →Practice: acting possessed →Practice: blows fuses →Practice: gauges on →A2L start-up guide →
Evaporator coil
Covered in the simulatorThe indoor coil itself — cased or uncased, A, N or slab — often replaced separately from everything else, which is where mismatches are born.
Freeze-ups, restrictions, airflow starvation and mismatched-coil audits are all on the board, and the guided flow’s superheat/subcooling paths read straight through it. Match by capacity and metering device, never by badge.
Start a guided call →Practice: gauges on →Practice: runs but won’t cool →Practice: wrong part, wrong size →A2L start-up guide →
Package unit
Lessons carry overThe whole system in one outdoor cabinet — on a pad beside the house or on the roof. Gas/electric, straight cool, or heat pump.
Same parts, one cabinet: contactors, dual-run caps, PSC/ECM motors and the refrigerant circuit fail exactly like the board’s scenarios. The guided flow’s split-system routing doesn’t fit a single cabinet, so it escalates package units by design.
Open in the Copilot (reference) →Practice: runs but won’t cool →Practice: blows fuses →Practice: gauges on →
Tech support
Tech support here is the guided Copilot with your Comfortmaker info already loaded — one question at a time, evidence before parts, and everything you enter rides into the service report.
Opens the guided Copilot with Comfortmaker already on the equipment card.
Reading Comfortmaker model numbers
Carrier condensers start 24 (cooling) or 25 (heat pump) — the R-454B generations move to 26 (A/C) and 27 (heat pump): 24ACC636 reads 24 / ACC6 line / 36 = 3 tons. Bryant uses three-digit series (113A, 126B, 189B) with the same trailing size code. Payne mirrors with PA/PH prefixes. The ICP badges (Heil, Tempstar, Day & Night, Comfortmaker, Arcoaire, KeepRite) share one grammar: N4A336 reads N (ICP) / 4 = R-410A (5 = R-454B on 2025+ units) / A = A/C, H = heat pump, plus a tier digit / 36 = 3 tons. Furnaces (58-series Carrier, 9xx Bryant, N9MSE ICP) code heating input, not tonnage. Fan coils FB4/FV4 and coils CNP carry cooling sizes.
24ACC636A003— Carrier split A/C, Comfort/Performance era, 3 tons (36).N4A548GKA— ICP badge split A/C, R-410A, 4 tons (48).126BNA042— Bryant split A/C, 3.5 tons (042).
Thirty years of these units
1990s–2006: the 38-prefix R-22 fleet and ICP H/T prefixes (24/25 arrive with the Puron relaunch). 2006–2010: the 13 SEER minimum reshuffles the lines. 2010s: Puron-era 24ACC/24ABB and ICP N-series everywhere. 2023–24: 24SCA4/5 SEER2 refresh closes out R-410A; 2025: R-454B moves to the 26 (A/C) and 27 (HP) prefixes — 26SCA5, 27SCA5.
Residential package units follow the commercial grammar: 48 prefix = gas heat / electric cool, 50 = electric/electric — size code in the middle digits.
Dating a unit from the serial
Two rules, one family — do not mix them. Carrier, Bryant and Payne stamp week + year (WWYY) in the first four digits. The ICP badges (Heil, Tempstar, Day & Night, Comfortmaker, Arcoaire, KeepRite) REVERSE it: skip the leading letter, then year + week (YYWW). Carrier 3005E12345 → week 30 of 2005 · Tempstar L0839xxxxx → 2008, week 39.
Reliable rule for this family
Need the wiring? The practice board’s ladder diagram is live and interactive — the same circuit these units share, with a meter on it. Open the board →